Thank You for shopping at LTI Wholesale. If you are not entirely satisfied with your purchase, we're here to help. Returns To be eligible for a return, your item must be damaged during the shipping or must have any manufacturing issue. If this is the case, then we will be happy to accept it in 3 business days. After that we will not accept the item and will not be able to make a refund. Please save all packaging materials and damaged goods before filing a claim. Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Contact Us If you have any questions on how to return your item to us, contact us.